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Post by xctofi on Apr 29, 2005 2:01:25 GMT 8
THANK YOU FOR CALLING LINKSYS MY NAME IS CHRISTOPHER BADGE ID 10630 CAN I GET YOUR PHONE NUMBER PLEASE?  XCTOFI - LINK2SUPPORT INC. - EASTWOOD,LIBIS - TECHSUPPORT; LINKSYS NETWORK DEVICES - 11PM TO 7:30AM |
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Post by eiwol on Apr 29, 2005 2:13:52 GMT 8
eiwol
Etelecare Global Solutions ( bagong name )
Eastwood City, Libis
Premier Warranty Support
ECE license number 24400, A+ certified, MCP, MCDST, DCSE(portables, desktops, workstations, servers)
hehehe yabang noh?
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marvs
Free Rider
My angel....
Posts: 351
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Post by marvs on Apr 29, 2005 2:17:14 GMT 8
Thank you for calling me ...
How can I disconnect you today...?
Marvs
Onstar Offline Processing Team - Team Leader
Convergys Corp., CVG1 Ayala
CoE, A+, MCP, MCDST, DCSE, Level 1 Strength Trainor, Former Level 2 DCI MTG Tournament Judge, PNRC First Aid and CPR, Certified Jackass, ABCDEFG....
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Post by jr on Apr 29, 2005 3:15:52 GMT 8
Hey... looks like lots of you guys work at IT support. XCTOFI -- I called Lynksys couple of times. Talked to PI support. Now I can call directly if I have problem with my costumers ;D ;D ;D. I used to be in that field (Aplication Network & Security Engineer) but changed carrer after the dot com collapse. Still love the challenge so doing it as a side bussiness  . I'm certified couple IT certifcation. A+, MCP, MCSA, MCSE, Checkpoint Firewall (CCSA & CCSE), CCNA, VPN Solutions, Alcatel (Networking). |
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Post by xctofi on Apr 29, 2005 3:25:01 GMT 8
Hey... looks like lots of you guys work at IT support. XCTOFI -- I called Lynksys couple of times. Talked to PI support. Now I can call directly if I have problem with my costumers ;D ;D ;D. I used to be in that field (Aplication Network & Security Engineer) but changed carrer after the dot com collapse. Still love the challenge so doing it as a side bussiness . I'm certified couple IT certifcation. A+, MCP, MCSA, MCSE, Checkpoint Firewall (CCSA & CCSE), CCNA, VPN Solutions, Alcatel (Networking). wow!!!thats nice to know!!!changed careers,huh? nice to know someone in the same field. ;D |
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Post by jr on Apr 29, 2005 3:48:20 GMT 8
wow!!!thats nice to know!!!changed careers,huh? nice to know someone in the same field. ;D Back in 2001 lots of IT personnel lost there jobs, compatition was to extreme and hard to find jobs in same feild. In the US that time is the lowest point of IT jobs beacuase of to much compitation the salary drop so much. Most of the IT jobs outsorce to India, PI and asian country. Luckily my background was in Electronic field (Electronic Engineer) before move to IT. And now back to Electronics ;D ;D. IT is very challenging and fast pace environment so decided to get State license and walla doing as a side business . |
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Post by eiwol on Apr 29, 2005 3:50:21 GMT 8
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Post by jr on Apr 29, 2005 4:01:31 GMT 8
wow!  i'm wonderin... when can i have CCNA? i haven't got formal semesters for CISCO... puro hands on lang sa previous job ko... haayyy....  I think now a day you can buy a study guide simulate the CISCO switches. Most of the test for CCNA are command line. I never seen cisco switches since 2001 mostly seen today are for home/small business switches. Like linksys are very popular for 2 to 20 users. |
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Post by eiwol on Apr 29, 2005 4:12:00 GMT 8
hehehe... here in PI, there's a lot of study guides... from greenhills...
i have a cd for CCNA semester 1-4. most of my experience are with CISCO routers... 1600/2600/7200/800 series
but i'm rusty now.... it's been almost two years since i laid my hands on those stuff..
is there a lot of demand in the US now for IT people?
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Post by mountguitars on Apr 29, 2005 7:23:35 GMT 8
hey eiwol and marvs, i used to work there 2 months ago. only stayed for 7mos until they rolled out the email survey thing which made work pointless in my opinion so i left etelecare and here i am, still a bum. pero will be starting come this may 9 at convergys PBCom tower makati. yeah, etel also has offices at the same bldg. this time i'll be focusing on internet related issues.nice to know there's a couple of PinoyMTBiker at the workplace if i never left that is . |
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Post by jr on Apr 29, 2005 19:49:57 GMT 8
is there a lot of demand in the US now for IT people? Most of the IT jobs are maintenance (company IT support) and most of them are subcontract. By doing these the company save money by not providing benifits. All the pressure are given to the sub contract company. Tech support jobs is very slim to fine. |
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Post by alien_scream on Apr 30, 2005 4:27:07 GMT 8
good thing you guy got the knowledge and the know-how to work as an IT!!!!!! our IT guy here in the office started out as a consultant and was praised by out mancom people but when he became pernanent and got a huge salary (fit for a king) that's when we foun out that he was really incompetent..... that's why we cal him ITMANG!!!!!!!!!!!!!
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Post by eiwol on Apr 30, 2005 7:10:46 GMT 8
sayang... but good thing you'll be in another job... what team did you belong btw?
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Post by mountguitars on Apr 30, 2005 15:55:44 GMT 8
sayang... but good thing you'll be in another job... what team did you belong btw? well it was never my intention to leave. i love etelecare along with its free iced tea (hehehe ;D). but with all the changes taking place on policies and procedures, i was pressured especially when a lot of folks left especially from my team. we were literally depleted, one after the other until the only one left standing is our TL and a lone newly promoted TSR2 (was supposed to leave but the promotion came in,hehehe ;D) . even our L2 bailed out. in fact, we had 2 L2s who quit. i'm from team chameleon (REL). |
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Post by vertigo on May 3, 2005 22:22:21 GMT 8
vertigo Senior Customer Service Rep/ Lead CSR The Number 118118 United Kingdom INFONXX Phils. Inc. 11th Flr RCBC plaza tower II Ayala cor Buendia Makati City mountG, marvs, tofi, eiwol kudos to us...call centres Rock  |
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marvs
Free Rider
My angel....
Posts: 351
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Post by marvs on May 4, 2005 0:43:43 GMT 8
Call centers do rock!
Batong-bato nako dito! Hehehe.
Thank God for PinoyMTBiker. ;D
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Post by nine-inch-neils on May 4, 2005 9:23:51 GMT 8
Thank you for calling very much!
My name is Neil, How may I help you?
PeopleSupport Philippines Inc.
Philam Life Tower Paseo de Roxas
Corporate Trainer
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Post by mountguitars on May 6, 2005 14:40:57 GMT 8
hey vertigo, we had this chat during TOF. i was quite curious about the british accent thing. sample naman dyan, . by the way, neil was my trainer way back at people support. he's my guru, literally, hehehe ;D. |
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Post by jr on May 6, 2005 21:38:52 GMT 8
Call centers do rock! Batong-bato nako dito! Hehehe. Thank God for PinoyMTBiker. ;D I agree... they are the heart and soul for product problem issues. XCTOFI.. thanks for your help. I finished the intallation last night. The network running softly. I owe you one brad . |
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Post by xctofi on May 6, 2005 21:58:53 GMT 8
I agree... they are the heart and soul for product problem issues. XCTOFI.. thanks for your help. I finished the intallation last night. The network running softly. I owe you one brad . very much welcome sir,here's your case number.....errr no problem sir!!!you owe me a trance 3 frame size 20.heheheh...kiddin' ;D |
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Post by jr on May 6, 2005 23:40:14 GMT 8
very much welcome sir,here's your case number.....errr no problem sir!!!you owe me a trance 3 frame size 20.heheheh...kiddin' ;D Let say... how much those frame ;D;D;D. |
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Post by vertigo on May 6, 2005 23:53:54 GMT 8
hey vertigo, we had this chat during TOF. i was quite curious about the british accent thing. sample naman dyan, . by the way, neil was my trainer way back at people support. he's my guru, literally, hehehe ;D. neil? as in neil macasero? yeah he's a team leader already here ;D and yeah mate i had elocution for the british accent and graduated already, cge minsan when we ride i'll give you a sample hehehe ;D |
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Post by mountguitars on May 8, 2005 23:29:06 GMT 8
neil? as in neil macasero? yeah he's a team leader already here ;D and yeah mate i had elocution for the british accent and graduated already, cge minsan when we ride i'll give you a sample hehehe ;D vertigo, i was refering to nine-inch-neil. anyways, hope to see you in future rides brad. gosh, elocution? that's 'english' english dude. lufet!  |
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Post by wackodacko on May 13, 2005 3:28:37 GMT 8
oops i was posting in the wrong section pala...dami plang call center peeps here! I was asking in my orig thread about how you guys find time to ride and stuff while working at night.. kasi i work like 9PM to 6AM (but sometimes til 9AM narin) and by the end of the day im so tired. On weekends naman, when i wake up in the daytime, i find it hard to go back to night time schedule on monday and end up sleeping at work, which really sucks.. also, if you guys know any good outbound agents looking for a job, here's our website: www.businessbeanstalk.com/careersthanxx |
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Post by feraskulio on May 13, 2005 3:54:48 GMT 8
Ei! Though Im not from the call center thing, nice to know that most of us work in the same area, mount and vertigo and I think biotrix. Sa Herrera lang ako, plus I also work in shifts....;D
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marvs
Free Rider
My angel....
Posts: 351
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Post by marvs on May 13, 2005 4:17:30 GMT 8
Wackodacko, Ok yung directions ng center mo ha, ang layong lakad from MRT yun. Well, most of us are IT/tech support related. ganda nga ng sked mo e. sarap mag bike/workout in the morning. Well, good luck in finding time to ride!
xctofi, eiwol and I are from the Eastwood area. tofi and eiwol lives near Maarat kaya swerte.
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Post by g.b.b on May 17, 2005 7:15:08 GMT 8
another tech rep here from SBC internet services DSL!!
Teletech
1000 SM Corp offices Bldg. F
Bayview Pasay City
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marvs
Free Rider
My angel....
Posts: 351
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Post by marvs on May 24, 2005 1:48:12 GMT 8
Masarap mamasyal diyan on a bike in the mornings sa Bayview / Diosadado Macapagal Ave. Tried riding with roadies on fat tires, labas dila ko. Pwedeng mag bike to work, sana may parking diyan.
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Post by mountguitars on May 24, 2005 2:19:16 GMT 8
hehe, kainis. were killing time here. wala lang. i guess it'll take a month before i hit the floor on this new job. if i do pass the final interview tomorow night from somebody in new york that is. anyways, sifthing through some logs here, ZzZzZzZz.....ooops, i'm falling asleep. isang oras pa, tagal ng uwian.....ZzZzZz.
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Post by mountguitars on May 24, 2005 21:42:12 GMT 8
this is it. the interview from halfway around the globe. funny, i'm in the same building where i used to work before. i'm here at pbcom btw. buti na lang may internet kiosk dito while waiting for my turn. just killing time by browsing through the case logs este forum posts. |
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