Newbie CSR?? Oct 23, 2006 15:57:04 GMT 8 Quote Select PostDeselect PostLink to PostMemberGive GiftBack to Top Post by janix on Oct 23, 2006 15:57:04 GMT 8 hmmm... a sudden outburst of emotions, must be a real noob in the call center industry... tsktsk.www.yugatech.com/blog/?p=1279